Avaliable Services

QSI's provides a wide-range of evaluations which can provide you the information necessary allowing you to evaluate your product quality, employee performance, and compliance with company policies as well as governmental regulation compliance. Some of the services QSI offers include evaluation, scheduling, editing and analysis.

Evaluation: Whether you are retail, hospitality, automotive, financial or any other type of business, QSI works with you to evaluate and assess your mystery shopping needs. We tailor each client with specialized audit reports based on your areas of focus, and reporting requirements. QSI's operatives are highly trained professionals who go through orientation for each client company, so they are fully aware of the clients' policies, procedures and service standards.

Scheduling: QSI's Project Management System closely tracks your shop from start to finish. Project Managers assign shoppers who have expertise in the type of evaluation required. Shops are performed according to the client's time frame.

Editing: QSI Editors have extensive expertise in editing, whether it is a one page audit form or a 30 page report, and provide you with a professional, understandable documentation of the shop. Editors are completely familiar with all aspects of your shop, and interface with the shoppers to assure that your shop is accurate and complete.

Analysis: QSI provides you analysis of your target goals in the areas of loss prevention, risk assessment, customer service, product quality, and other specified areas as required.