Chuck Kenerson-QSI President

Chuck spent his youth on the East Coast and moved to Las Vegas in 1961. He graduated from High School in Las Vegas, and graduated from UNLV in 1970. Chuck joined Global in 2000, bringing years of experience with the DEA and Nevada Gaming Control Board. Chuck was instrumental in establishing Global's mystery shopping Division, QSI Specialists, the largest mystery shopping company in Nevada.

Chuck spent twenty-four years as a Special Agent and Supervisory Special Agent with the United States Department of Justice, Drug Enforcement Administration. While with the DEA, Chuck served in a variety of domestic enforcement and management assignments.

Prior to his retirement, Chuck coordinated interagency enforcement operations in the DEA's Washington, DC Headquarters.

After retiring from the DEA, Chuck spent three years as an Agent with the Nevada Gaming Control Board, where he conducted background and financial investigations on businesses and individuals seeking approval for non-restricted gaming licenses. Chuck serves on the Board of
Directors of the Association of Former Federal Narcotics Agents (AFFNA).

Chuck also has experience as a security consultant and corporate security investigator for several major gaming corporations. He is a member of the Association of Former Federal Narcotics Agents, International Narcotics Officers Association, American Society of Industrial Security and Nevada Society of Professional Investigators.

Chuck is a licensed Private Investigator in Nevada.

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Theresa Jones-Operations Manager

Theresa came on board at QSI as a project manager in November 2006. She came to us with experience as a Project Administrator, Executive Assistant, Office Manager and Human Resources Assistant, quickly becoming an asset to the company.

She is originally from Ohio, having moved first to Tucson, AZ. She then moved to “The City of Lights” with her husband who is in the Electrical business.

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Diana Langon – Accounting

Diana came on Board in 2009, as Accounting Assistant. Diana processes QSI Specialists employee timesheets and maintains their files, also posting payables, invoicing and other various bookkeeping tasks.

Using our internal time tracking system, Diana processes our mystery shopping employee timesheets, reconciles those records with clients' records, creates invoices and posts bills. Her duties also include maintenance of QSI employees' files and various other Human Resources functions.

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Daycy Carr – Human Resource Manager / Project Manager

Daycy Carr graduated from Vo-Tech High School in 2008. As a student at Vo-Tech she majored in two fields; Accounting and Office Technology. A year after graduating, Daycy became part of the QSI and Global Intelligence team as the HR/Recruiting Manager.

Daycy is responsible for orienting our new shoppers and communicating with partner companies to set up accounts for our shoppers. She is currently in training to run the QSI website along side our project managers. Her goal as the HR/Recruiting Manager is to help all our shoppers with any situation they may encounter in their beginning stage. One of Daycy’s career goals is to move up in the company and become a Project Manager. The skills she obtained at Vo-Tech, her “CAN DO” attitude, and her genuine care for others have made Daycy an asset to our team and we are glad to have her with us.

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Christine Casper-Project Manager

Joining the company in 2003, Christine became an accounting assistant in 2005. Christine processes Global and QSI Specialists employee timesheets and maintains their files, also posting payables, invoicing and other various bookkeeping tasks.

Christine started with Global Intelligence Network at the reception desk. In very little time she moved on to part time project management and part time accounting. In 2005 she made a complete switch to our accounting department and became "the right hand" of our Director of Accounting.

Using our internal time tracking system, Christine processes our mystery shopping employee timesheets, reconciles those records with clients' records, creates invoices and posts bills. Her duties also include maintenance of Global and QSI employees' files and various other Human Resources functions.

She faces increasing responsibilities and challenges with confidence; her efficiency and initiatives accommodate our company's rapid growth.

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Andrea Van Steenkist-Project Manager

Andrea has worked for QSI Specialists since December of 2002. She was hired as the Senior Account Manager and held that position until the fall of 2004 when she stepped down to Account Manager when moving to the Inland Northwest where she now resides and tele-commutes.

She has a BA in Marketing and Management from Eastern Washington University. Prior to working for QSI she held the following positions: Publications and Special Events Fund Raising Coordinator for the Girl Scouts of the Inland Northwest; Marketing Assistant for Spokane Federal Credit Union; Publications and Event Coordinator for the YWCA of Enid, OK; Assistance Coordinator, Leadership Spokane and Administrative Assistant in the Education and Governmental Affairs Department for the Spokane Area Chamber of Commerce.

Dubbed the "Shopping Queen" by shoppers she brings over 14 years of mystery shopping experience to QSI Specialists first as shopper and currently a Project Manager.

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Julie Tuning-Project Manager

Julie graduated with a B.S. in Mathematics in 1991 from the University of Idaho. She worked for American Express for 10 years in various levels of management, including Travel, Finance and Risk Management. Julie left American Express to be a full time, stay at home mom. Still wanting to take care of her family, she decided to become a Mystery Shopper. After signing up with various Yahoo! Groups she began Mystery Shopping in 2002 as an independent contractor in Utah.

When Julie moved to Nevada she began working for QSI as a Mystery Shopper. She has completed over 2,000+ shops in all facets of the industry. Julie remarks that mystery shopping is a great career for a stay at home mom. Recently, Julie was asked to take on the additional responsibilities of project management for QSI, scheduling other shoppers to do mystery shops, while still continuing to mystery shop herself. Julie resides in Las Vegas with her husband and daughter.

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